Book your winter trip flexibly

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Adaptation of our cancellation conditions

You want to plan your winter holiday? Even in these turbulent and dynamic times we would like to help you enjoy the anticipation of the beautiful aspects of this season!

In order to give you maximum flexibility with your booking and travel, we have adapted our cancellation conditions to the current conditions. All trips that have been booked or will be booked till 28.02.2021 can be flexibly rebooked:

  1. If you cancel up to 30 days before the start of your trip: 70% of your booking costs will be fully refunded and 30% of your booking costs (= amount of the deposit) will be converted into a voucher that can be used for your next booking and travel until 31.12.2021.
  2. If you cancel your booking up to 48 hours before the start of your trip, you can flexibly rebook your current booking for a booking and trip until 31.12.2021 and without additional costs.

These special regulations are a supplement to our T&Cs for a booking and travel until 28.02.2021.

If you have any questions, please contact our customer service via the contact form on, by E-Mail or by phone on +49 89 889 970 86

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