Insolvency - Questions & Answers
In recent months, we have experienced all the challenges of a difficult market and economic situation. Despite our intensive efforts to address the ongoing macroeconomic challenges, we unfortunately had to realize that this situation has not been without impact on our company.
For this reason, we, FWC - FreewayCamper GmbH ("FreewayCamper"), filed for insolvency at the competent district court in Munich on February 27, 2025.
This step was not easy for us, but it is necessary to make a new beginning possible. Together with the provisional insolvency administrator appointed by the court, we are working intensively to stabilize FreewayCamper, find new investors and secure a sustainable solution for all parties involved.
We know that this news raises many questions, especially for you, our customers. That's why we've compiled the most frequently asked questions and answers for you to give you the best possible information. If you have any further questions, you can reach us at info@freeway-camper.com. We will contact you as soon as possible, but ask for your understanding that there may be delays in answering in the current situation.
Please refrain from enquiries with the provisional insolvency administrator. They are in close coordination with us and will share the necessary information with you directly through the company. He cannot and will not provide any information on individual questions.
Rest assured that we are working intensively to find a solution and are doing everything we can to overcome this difficult situation.We thank you for your understanding and support in this challenging time!
Frequently asked questions
Due to the insolvency of FreewayCamper GmbH, we are no longer allowed to settle open claims.
If you have a claim against FreewayCamper GmbH (e.g. due to a cancelled booking, an open invoice, a voucher, or an outstanding deposit), you can file it as part of the official insolvency proceedings.
IMPORTANT: This is only possible after the insolvency proceedings have been opened. You will be informed in writing about the time from which you can register your claim. Currently, proceedings are expected to open at the beginning of May. You can also find out more about this on the Internet at www.insolvenzbekanntmachungen.de
We deeply regret that bookings made before the bankruptcy filing on February 27 cannot be fulfilled. We understand how frustrating and disappointing this must be for you, and we appreciate your patience during this difficult time.
In this case, too, you will be informed to register your claim after the opening of insolvency proceedings. Please understand that contacting us directly cannot speed up the process.
We will post regular updates on our website as new information becomes available, and we encourage you to check your email inbox regularly for important communications.
Thank you for your understanding and support.
Unfortunately, we are not allowed to redeem or pay out vouchers purchased before the insolvency application on 27 February 2025 for insolvency law reasons.
Claims from vouchers can be registered with the insolvency administrator in the so-called insolvency table after the opening of insolvency proceedings (see section 1)
Please note that this does not apply to marketing discount promotions, such as early bird discounts or influencer discounts.
Yes, you can still reach our customer support team for any booking or travel-related questions. We are available from 9 am to 5 pm, Monday to Friday. However, please note that our Customer Service team does not have additional information regarding the insolvency process, so inquiries related to that may not provide further details. Rest assured, we will proactively reach out to you with any updates as soon as they become available.
For the time being, no new bookings can be made.
FreewayCamper had to file for bankruptcy due to several economic challenges. During the Corona pandemic, interest in motorhomes increased significantly, which prompted us to significantly increase our vehicle stocks. However, when demand waned, many vehicles were left unused in our yards, while financing costs continued to have to be borne due to increased interest rates.
In addition, demand was lower in the winter months anyway, as this was outside the peak travel season. This combination of high financing costs for the vehicle fleet, the seasonal reluctance of customers and the decline in the price of sales vehicles due to the oversupply led to financial difficulties that ultimately led to the filing for insolvency.
Even though there are fluctuations in the market, we at FreewayCamper remain optimistic as the long-term trend of the motorhome market remains positive. FreewayCamper has a sophisticated franchise concept and an attractive brand. In cooperation with the management, we are currently holding talks with potential investors to secure the company in the long term either through restructuring or a sale to new owners and to enable a new start.
We are working closely with the provisional insolvency administrator to develop a viable plan. Our commitment to you as a customer and the relationships we have built over the years remain our highest priority. We will regularly inform you of any developments that may affect our services in the future.
While we cannot provide a specific timeline for updates at this moment, we are committed to keeping our customers informed throughout the insolvency process. We will provide regular updates as new information becomes available and as we work with our insolvency administrator. Please check our website or your email regularly for announcements. Your understanding and patience during this time are greatly appreciated.