Terms & Conditions

T&C | Camper

T&C | Campsites (B2C)

T&C | Campsites (B2B)

GIC Supplementary Insurances | Camper (AVB)

Terms & Conditions for lessee | Camper

In all contractual relationships between FWC - FreewayCamper GmbH and natural persons, other companies, legal entities under public law or special funds under public law, these General Terms and Conditions of FWC - FreewayCamper GmbH ("T&C") apply exclusively - unless otherwise regulated. The provisions shall apply mutatis mutandis to pre-contractual relationships.

The object of the contract is exclusively the renting of a vehicle (Campervan, motorhome or comparable) with standard interior fittings and corresponding camping equipment.

Between lessor and lessee a lease contract comes off, to which exclusively the right of the Federal Republic of Germany finds application.

To the extent permitted by law, the provisions of this contract shall prevail, supplemented by the statutory provisions of renting property.

Camper are rented exclusively for private purposes, such as holiday trips, for participation in sporting events or the like. Moving of any kinds are strictly forbidden.

The lessee uses the vehicle on his own responsibility and organizes his journey by himself. The lessor shall not owe any travel services, not even the totality of travel services. The statutory provisions on the package travel contract, in particular §§ 651a-mBGB (German Civil Code), apply neither directly nor correspondingly to the contractual relationship.

All agreements between the lessor and the lessee are to be made in writing, verbal collateral agreements are invalid.

The subject matter of the rental agreement is also the handover records to be completed and signed in full by the lessee and the lessor upon acceptance and handover of the vehicle with their respective contents.

  1. FWC - FreewayCamper GmbH AND THE CONTRACT
    1. The FWC - FreewayCamper GmbH is a German company, represented by the managing director Nikolai Voitiouk-Blum, who rents out the vehicles, as well as booked accessories over an agreed period of time to lessees.
    2. The FWC - FreewayCamper GmbH has its registered office at:
      Stettnerstr. 23
      81549 Munich
      Court of registry: Amtsgericht Munich
      Number of registry: HRB 253050
      Tel.: +49 (0)89 889 970 86
      E-Mail: info@freeway-camper.com
      in the following named "FWC"
    3. The rental contract signed by the lessee, these T&C, the handover protocol, the return protocol, the GmbH provisions on insurance cover, the price list for minor claims, the price list for additional services and the following provisions together form the contract.
      Individual provisions of the agreement agreed with the lessee and recorded in writing shall take precedence in individual cases over these General Terms and Conditions.
    1. The contract is concluded when:
      the lessee signs the rental contract and FWC confirms the contract in writing or if FWC, in consultation with the lessee/lessees, begins to provide services for the lessee, or
      the lessee and the FWC agree on the conclusion of a contract in electronic form by offer and declaration of acceptance (order confirmation) by e-mail, fax or via the website of the FWC or by combination of these declaration ways.
    2. Any legal entity and natural person who is legally and contractually capable may be a lessee within the meaning of this agreement to the extent that it can assume the obligations of the agreement.
    3. In case of doubt, the T&C of FWC have priority over other T&Cs of third parties, which could apply to the present rental contract.
    1. FWC provides the lessee with the vehicle specified in the rental agreement. Should the rented vehicle not be available at short notice, FWC is entitled to provide an equivalent vehicle for the fulfilment of its obligation, as far as the lessee cannot assert a justified interest in an extraordinary cancellation of the contract.
      If this is also not possible, the lessee will be refunded the payments. Any further compensation claims by the lessee to the lessor do not exist.
      Depending on the vehicle an individual additional equipment is available and optionally bookable against surcharge. Additional equipment must be explicitely agreed in writing in the rental agreement.
      Further information can be found on the vehicle details page of the FWC homepage.
    2. The vehicle is handed over with a full tank. The engine is filled with sufficient engine oil.
    3. The following insurances exist for the vehicle:
      – Fully comprehensive insurance with an excess of 1.500 € for each claim of the lessee;
      – Partial comprehensive insurance with an excess of 1.500 € for each claim of the lessee;
      – The insurance conditions of Nürnberger Versicherungapply to the car cover letter and the insurance benefits with certain restrictions. See information sheet on insurance benefits.
      There is no coverage for damages on the awning, pop-up roof and the interior of the vehicel. These damages are not defined as “own-damage claim” and have to be paid 100% by the lessee plus claims expenses.
      Of the limitations mentioned above also omitted for damage (by a non traffic-compatible use or by intentional or coarse negligent cause (for example by intake of alcohol or drugs), by not following the passage width and passage height, by the load on the vehicle, by overloading exceeding the gross vehicle weight) or by turning the engine or driving with insufficient oil or water level arise. Including the driving falls inappropriate or unpaved paths. resulting from damage to be borne by the tenant in full themselves.
    1. The rental period extends from the agreed time of handover and return of the vehicle, stated with the online booking.
    2. In case of delayed return exceeding one hour we charge 50 € compensation per hour of delay. If your delay causes damage to the next lessee, you will additionaly have to pay the sum of indemnity of the following rent.
    3. The ordinary termination of the rental contract, in particular before the start of the contract, is excluded. The right to extraordinary termination, the right to contest the contract or to withdraw from the contract in accordance with the statutory provisions shall remain unaffected by this. An extraordinary right of termination shall be based in particular, but not exclusively, on the breach of the duties of the lessee specified in Section 14.
    1. When handing over the vehicle, the hirer must present a valid driving licence for the respective vehicle, which is valid in all perambulated countries, a valid means of payment as well as a valid identity card or passport. If the lessee cannot present these documents when handing over the vehicle, FWC reserves the right to withdraw from the rental contract; claims of the lessee due to non-fulfilment are excluded in these cases. Any costs incurred by the lessor up to that point, or any loss of profit or any other damage resulting from the rescission, shall be reimbursed by the lessee.
    2. The vehicle may only be driven by the hirer or by the driver specified in the rental agreement. The lessee is liable for the fault of the additional driver named by him.
    3. The lessee and/or driver can only be someone who is at least 18 years old and has at least 1 year of uninterrupted driving experience with a comparable motor vehicle, but at least one passenger car.
    4. If several lessees have become contractual partners, they shall be jointly and severally liable.
    5. Unauthorised drivers are persons who do not meet the requirements of this section; they are not authorised to drive the vehicle. A violation of this regulation entitles the lessor to immediate withdrawal or immediate termination of the contract.
      The lessee is liable for any damages incurred as a joint and several debtor,
    6. The unauthorized driver is not covered by insurance or additional services offered by FWC and their partners. Cover is then provided exclusively within the scope of statutory liability insurance (indispensable insurance cover).
    7. Pets in the camper: pets are generally allowed in our campers with prior notification to the FWC at the time of booking the camper. If pets are brought along, we charge an additional service fee of 99 €.
    1. The lessee may only use the vehicle within the geographical borders of Europe and in non-European areas belonging to the European Union (EU). The territory in which the vehicle may be driven is the territory of the European Union, United Kingdom, Switzerland, Liechtenstein, Norway, Andorra, Albania, Macedonia, Bosnia and Herzegovina, Serbia (without Kosovo), Montenegro.Outside these limits, there is no insurance cover in motor vehicle insurance (in particular comprehensive cover). If the lessee wants to use the vehicle in other countries and areas, a prior written consent of FWC is required. In this case, FWC undertakes to provide an appropriately extended insurance cover with additional costs for the lessee.
    2. On request, the contract territory can also be extended by individual contracts. The agreement must be made in writing.
    3. The lessee is responsible for familiarizing himself with the country-specific laws, in particular traffic and regulatory regulations and toll obligations. This applies in particular to the proper equipment and technical specifications of the vehicle. The lessee is liable to FWC for violations of these obligations. The FWC has in the case of the claim as a vehicle owner e.g. by fine and warning fines an exemption claim against the lessee for such breaches of contract.
    1. The vehicle, and a key shall be handed over to the lessee at the agreed place of delivery ready to drive. The vehicle is fully refuelled, tested with all operating fluids and cleaned inside.
    2. The lessee is obliged to inspect the vehicle before handing it over. On the occasion of handing over the vehicle, a handover protocol to be signed by FWC and the lessee will be drawn up in which all obvious defects and complaints as well as the speedometer status are to be recorded. Defects asserted later by the lessee can no longer be considered.
    3. The lessor doesn't have to umount the bicycle rack although they have not been expressly booked by the lessee.
    4. The vehicle is property of the lessor
    1. The rental agreement ends upon expiry of the rental period agreed in the rental agreement and the booking confirmation. If the lessee continues to use the vehicle after expiry of the agreed rental period, the rental relationship shall not be deemed to have been extended. § 545 BGB does not apply, not even analogously.
    2. If the return time is exceeded by more than one hour, the lessee is obliged, without prejudice to any further liability, to pay compensation for the period of exceeding the time limit, of 50 € per hour up to three times the average rental price per day of the booking. If your delay causes damage to the next lessee, you will additionaly have to pay the sum of indemnity of the following rent. The lessee has the right to prove that FWC has suffered no or less damage.
    3. The lessee is obliged to return the vehicle to FWC at the end of the rental period with a full tank of fuel, cleaned (sweped, vacuum-cleened, mopped)inside and in an operational condition at the place of delivery at the agreed return time. Registration certificate part I/vehicle license and key must be returned to FWC.
    4. If the lessee violates his obligation to clean in whole or in part, a cleaning fee according to the efforts, but at least 50 € will be applied. If the lessee does not return the vehicle with a completely filled fuel tank, FWC will take over the refueling. For this additional service, FWC demands an expense allowance of 30 € in addition to the fuel costs incurred. In case of inordinate dirty outer of the vehicle a cleaning lump sum of 50 € will be applied. If the toilet cassette is not emptied or cleaned or grey water tank is not emptied a cleaning fee of 100 € each is applied
    5. Upon return, the hired vehicle shall be inspected in the presence of the hirer, whereby the result of the inspection shall be recorded in a return protocol to be signed by both parties. If damage is found which is not listed in this contract or in the handover protocol, it is assumed that the hirer is responsible for the damage, unless the lessee proves that the damage already existed when the vehicle was handed over.
    6. If the lessee does not return the vehicle or the vehicle key – even through no fault of his own – to FWC at the end of the agreed rental period, FWC is entitled, for the duration of the withholding, to demand a fee as compensation for use at least in the double amount of the previously agreed rental fee; the right to assert further damages is reserved.
    7. Furthermore, FWC reserves the right to file a criminal complaint with the responsible authorities for all conceivable legal reasons in the event of non-notification of a delayed return.
    8. If the vehicle is returned at an earlier time, there is no entitlement to reimbursement of part of the rental costs.
    9. The early return of the rental vehicles on site or near the site (whether public or private property) is at your own risk. The FWC is not liable for any damage caused before the official return.
    1. If, during the term of the rental agreement, damage has occurred to the vehicle which did not exist when the vehicle was handed over or which was not recorded in writing in the handover protocol, the lessee shall bear the costs of repair.
    2. If damage is found when the vehicle is returned in the presence of the hirer and the hirer confirms the cause of the damage by signing the return protocol, one of the following provisions shall apply depending on the extent of the damage:
      For all damages, in particular substantial damages, damages which impair the return of the rented vehicle and subsequent subletting and/or a temporary downtime for the repair entails, will be charged on the basis of a cost estimate prepared by a repair workshop or an expert opinion. Any further liability for lost profits, loss of use, towing costs, expert fees, etc. shall remain unaffected.
    3. If the smoking ban in the rented vehicle is disregarded, 500 € will be retained from the deposit.
    4. Tyre damage: Tyre damage occurring during the rental period is the responsibility of the lessee, unless it can be proved that it was caused before the vehicle was taken over or a corresponding liability reduction package was booked by FWC. Any costs incurred for the towing service or the fitting of the tyres do not have to be borne by the hirer if the roadside assistance service specified in the rental documents has been used. Material costs, such as tyres, must be paid by the lessee. The spare wheel may not be mounted on the vehicle by the lessee, but only by a towing or breakdown service.
    5. Stone chips in windows: Stone chips in windows will be repaired or replaced depending on size and location. The proportionate costs of the partial coverage claim (deductible 1.500 € or depending on the liability reduction package) shall be borne by the lessee.
    6. Improper filling of the tanks: Regulation in the event of incorrect filling of the water and diesel fuel tanks: water filled into the diesel tank or diesel filled into the water tank lead to substantial damages at the vehicle. The costs are to be borne by the tenant in full. The hirer is also liable for any resulting damage to the vehicle and accessories.
      The tenant is responsible for engine damage caused by neglected control of oil and cooling water level. The tenant is obliged to check before and during the journey the oil level, the cooling water level and tire pressure and the tire condition
    7. Damage to the awning: The cost of a new awning with installation must be borne by the tenant.
    8. In order to contribute to damage reduction, the lessee is obliged to first clarify, in cooperation with the lessor, whether services such as hotel accommodation, replacement vehicle (car), vehicle pick-up, train ticket etc. are to be obtained via the concluded roadside assistance service. Insofar as such services are sufficient, they serve to relieve the lessor.
      FWC only warrants the services of roadside assistance service, all other costs are borne by the lessee.
    9. There is no coverage for damage to the vehicle caused when using ferries or car trains. All costs for damages incurred in the relevant transport shall be borne by the leassee. The leassee must be reported to the leassor duty to ferry and other transport damage. A total loss of the vehicle by sinking is covered by the insurance of the leassor.
    1. The lessee must pay FWC the rent agreed in the rental agreement.
    2. The rental price includes the provision of the vehicle, the included equipment as well as the agreed insurance cover and roadside assistance
    3. The pre-payment of the rent is to be paid during the booking process through the offered online-payment methods
    4. For bookings of 60 days or more in advance, a deposit of 30% of the rent is payable. The outstanding amount is due for payment no later than 45 days before the start of the rental period. For bookings of less than 60 days in advance, the entire amount is due for payment.
    5. Discounts of the FWC can not be combined.
    1. For a cancellation at least 60 days prior to the rental start a cancellation fee in the amount of 10% of total rental will be withheld.
    2. For a cancellation at least 30 but less than 60 days prior to the rental start, a cancellation fee in the amount of 40% of total rental amount will be withheld.
    3. For a cancellation at least 15 but less than 30 days prior to the rental start, a cancellation fee in the amount of 70% of total rental amount will be withheld .
    4. For a cancellation less than 15 days prior to the rental start, a cancellation fee in the amount of 90% of total rental amount will be withheld.
    5. In the event of non-collection of the rented vehicle at the agreed time without notification, the rent already paid will be retained in full, unless the lessee proves that FWC has incurred no or lower costs due to the non-collection. In the event that no rent has yet been paid, claims for damages shall remain unaffected. Saved expenses are deducted.
    6. If the rental vehicle is returned prematurely before the agreed return date, the full rental price agreed in the rental agreement shall nevertheless be paid. There is no agreement of the lessor to convert the tenancy automatically into an indefinitely continued tenancy.
    7. Equipment already booked cannot be cancelled separately from a booking. Costs for equipment such as bicycle racks or pick-up and delivery service will not be refunded if the order is cancelled.
  12. Deposit
    1. In order to secure the claims of FWC arising from the rental relationship, the lessee pays FWC a deposit of 1.500 €. The deposit must be paid with credit card at the latest at the time of handover or transferred to the FWC account mentioned below 7 days before the start of the rental period.
      Regulation deposit for renters < 23
      FWC - FreewayCamper GmbH
      IBAN: DE70 1101 0100 2996 6380 33
      Transfer reason: Booking number + name, name Camper, Booking period
    2. The deposit shall be refunded after termination of the rental relationship if the vehicle is returned in the condition stipulated in the contract, undamaged and the rental contract no longer includes claims, in particular special fees.
    3. When the vehicle is handed over at the beginning of the rental period, any existing damage to the vehicle shall be recorded in writing and the respective report shall be handed over to the hirer. The deposit will be refunded by bank transfer after return of the vehicle in the contractually owed condition until the 14th day at the latest or the blocked amount on the credit card will be un-blocked
      A liability of the lessee for defects or damages caused by him, concealed or hidden, which due to their nature can only be determined by the lessor after the fact, remains reserved. The general legal requirements apply here.
    4. In the case of an accident the deposit of the lessee stays retained by the lessor until the question of guilt is clarified.
    1. FWC hands over the vehicle to the lessee in a technically perfect, usable and roadworthy condition.
    2. The vehicle is cleaned inside and outside.
    3. The exact condition of the vehicle results from the handover protocol to be drawn up jointly by the lessee and FWC when the vehicle is handed over and from the return protocol when the vehicle is returned. These protocols shall form an integral part of this agreement.
    4. If repairs are necessary during the rental period to maintain the operational and traffic safety of the vehicle, the lessee may only carry out the repair himself or commission such repair orders if FWC has expressly agreed to this in writing or if the anticipated costs do not exceed 50 €. Repair costs will only be reimbursed upon presentation of proper receipts, unless the lessee is liable for the repair itself. The time spent by the lessee on repairing or repairing the equipment himself shall not be remunerated.
    5. If the lessee detects a defect in the vehicle which considerably restricts the usability of the vehicle and makes repairs on a larger scale necessary, he must inform FWC immediately. If the defect cannot be remedied immediately by a short-term repair, both parties have the right to terminate the contract without notice. The lessee remains obliged to pay the agreed rent until the defect occurs.
    6. In the event of an impairment of the vehicle service, which prevents the lessee from continuing the journey, FWC provides emergency management. In such cases the emergency management is to be contacted.
    1. The lessee is obliged to handle the vehicle carefully and professionally, to observe all relevant regulations and technical rules for use, in particular the regular inspection of it for sufficient engine oil level, AdBlue® level, water level and tyre pressure, as well as, among other things, the due inspections and to check regularly whether the vehicle is in a roadworthy condition and to use the vehicle properly. Corresponding measures, such as refilling the engine oil, must be duly taken over by the lessee. The suitability of the engine oil to be refilled must be taken into account. Find the engine oil specifications in the overview table in the camper. If the wrong fuel is used or the wrong engine oil refilled, the hirer is liable for the costs incurred by towing the vehicle and/or repairing the damage. Furthermore, the lessee must pay attention to the warning lamps display in the vehicle and take the necessary measures in accordance with the operating instructions. In case of doubt the lessee has to contact FWC.
    2. The lessee, as well as the driver(s) named by him, is/are exclusively entitled to drive the vehicle and may not hand over the vehicle to third parties, unless FWC gives its prior written consent.
    3. FWC must be notified immediately of any defects and damages, accidents and thefts etc. that have occurred on the vehicle. In case of theft of the vehicle, the lessee or the driver(s) is/are obliged to provide FWC immediately with a copy of the criminal complaint together with the vehicle keys and the vehicle documents, if these were not also stolen.
    4. The lessee is obliged to protect the vehicle against overstressing in every way. Especially the lessee comits to sticking to the traffic regulations of the respective countries. Driving is only allowed with closed and secured gas bottle. The vehicle strictly may only be used on public roads. In particular, the use for the following purposes is excluded:
      participation in car races and similar drives for motor sport purposes
      for vehicle tests or driving safety training courses
      Participation in off-road drives
      Carriage of highly flammable, toxic or dangerous substances or products that violate applicable laws;
      driving school exercises
      for paid transport services
      for subletting
      the commission of customs offences and other criminal offences, even if these are punishable only by the law of the place where the offence is committed
      Use of the vehicle to pull or push another vehicle or trailer, unless the total weight entered in the vehicle documents is observed and the rental vehicle is equipped with an appropriate trailer coupling.
      Transport of live and dead animals. Necessary special cleaning costs are to be borne by the lessee. These costs are calculated according to actual expenditure, but are charged at least with a fee of 500 €. The lessee has the right to prove that no damage has occurred or that the actual expenditure is less than the flat rate.
      transport of persons or goods with a weight, quantity and/or volume exceeding the maximum allowed values entered in the vehicle documents
      Moving and transport of goods of all kinds, which differ from the requirements for use of a mobile home/camper.
      uses that go beyond the contractual use.
    5. The lessee assures that he will not drive the vehicle if he is not in a roadworthy condition, in particular, but not exclusively, not under the influence of alcohol or other intoxicating substances, but also in a roadworthy condition due to, for example, illness or fatigue.
    6. The vehicle shall be secured against theft in accordance with the respective technical possibilities of the vehicle. The lessee and the driver are obliged to ensure that the vehicle is locked and that the anti-theft device, if present, is activated when the vehicle is parked or unattended.
    7. Smoking in the vehicle is strictly prohibited. In the event of a violation of this prohibition, a special cleaning fee of € 500 will be charged.
    8. The lessee is obliged to properly secure the cargo so that it does not cause any damage to the vehicle and does not pose any risk to the passengers. The applicable statutory regulations on load securing must be observed.
    9. The lessees are liable to FWC for all consequences resulting from the violation of the above obligations. – Failure to do so may affect a possible claim for damages against the lessee.
    10. When renting vehicles with an AdBlue® tank, the lessee must ensure that the AdBlue® tank is always sufficiently filled. The lessee and the driver(s) will be liable without limitation for breaches of the above obligation committed during the rental period; the lessee shall indemnify the lessor against all claims asserted by the authorities or other third parties against the lessor for failure to refuel the AdBlue® tank, in particular from fines and warnings. The lessee takes over an Adblue tank with a reach of at least 5.000 km at the beginning of the journey (according to the board computer). The lessee is obliged to check the AdBlue® tank regularly and to ensure that the AdBlue® tank is properly refilled at his own expense in the event of warning signals flashing. If a vehicle stops in case of non-observance of the warnings and thus causes further damage, the lessee is solely responsible for this and has to bear the costs.
    1. In addition to this contract, the handover protocol shall be decisive for the contractually agreed quality. The lessee has checked that the vehicle corresponds to his desires and needs before conclusion of the contract.
    2. The strict liability of FWC for initial defects and negligence according to § 536a Abs.1, Alt.1 BGB is excluded. The liability of FWC for intent and gross negligence remains unaffected.
    3. The lessee notifies FWC immediately of any defects and explains in writing the detailed circumstances of the occurrence. Otherwise a fine of 1.500 € may occur for the lessee.
    4. The vehicle is insured in accordance with section 1.4. In the event of willful or grossly negligent destruction, damage or willful or grossly negligent destruction of the vehicle, the lessee must compensate the damage. Several lessees are jointly and severally liable.
    5. FWC does not assume any liability for items brought in by the lessee or his fellow travelers, or by the driver(s), which are left behind in the rental object upon return. This does not apply in the case of intent or gross negligence on the part of FWC, its representatives or vicarious agents.
    6. In all other respects, the statutory provisions on liability for defects shall apply subject to the General Terms and Conditions.
    7. FWC charges a handling fee of 50 € for the handling of a traffic violation committed by the lessee (e.g. excessive speed, illegal parking) or a criminal offence.
    8. The lessee has to inform himself about toll regulations of the respective countries he/she wants to travel through before departure. All applicable toll fees are borne by the lessee. For some countries, ferry usages, etc. a registration and payment has to happen in advance. The lessee is liable for any violation of the toll agreement in the respective heigth plus a handling fee of 50 €.
    9. In case of loss of the original vehicle license, FWC charges an amount of 250 €.
    10. If private vehicles are parked in individual cases on FWC property, FWC is not liable for damage or theft.
    1. The FWC pays compensation for futile expenses, no matter for which legal reason (e.g. from legal and similar contractual obligations, material and legal defects, breach of duty and tortious act), only to the following extent:
      The liability for gross negligence with intent is unlimited.
      In the case of simple negligence, liability shall be limited to damages which are based on a slightly negligent breach of essential duties which endangers the achievement of the purpose of the contract, or on a slightly negligent breach of duties the fulfilment of which is essential for the proper performance of this contract and on the observance of which the customer may regularly rely. In this case, however, liability shall be limited to the typical damage foreseeable at the time of conclusion of the contract. Any further liability of FWC in cases of slight negligence is excluded.
      In all other respects, the liability of FWC is excluded regardless of its legal basis, unless FWC is liable by law, in particular because of injury to life, body or health of a person, assumption of a guarantee, fraudulent concealment of a defect or under the Product Liability Act. Any further liability of FWC, in particular with regard to a possible loss of work or production, is excluded.
      The lessor is liable for the agreed handover of the camper and makes every effort to avoid mistakes or faults, but bears no liability for such and any loss or damage arising from the tenant or third parties. The tenant relieves the landlord from liability for damage or loss of items that are transported in the camper or left behind in it. Furthermore, the liability of the lessor is excluded in case of non-justifiable vehicle failure or arranged ban (smog, ozone, disasters, etc.). The total liability of the lessor is according . § 651 BGB limited to the rental price
    2. FWC has the right to raise an objection of contributory negligence.
    1. An accident is an immediately suddenly acting from the outside with mechanical force on the vehicle event applies. Brake, operating and pure breakage are no accident damage, this is particularly true for damages as by sliding load, misfuelling, damage caused by changing gears, operator's error, overloading of the vehicle and damages between the towing and towed vehicle or trailer without the action from the outside.
    2. If, while using the vehicle, the lessee is at fault or not at fault involved in a traffic accident, game damage, fire or similar, he must immediately ensure that the course of the accident or damage is recorded by the police. This shall also apply if the rented vehicle was slightly damaged and also in the case of accidents for which the lessee is responsible without the cooperation of third parties. The lessee must refrain from making an acknowledgement of debt.
    3. In addition, the lessee must provide FWC with a standardized european accident report including an accident sketch, if applicable. The lessee must also record the names and addresses of all parties involved and witnesses in writing. If the accident has been recorded by the police, the lessee must also provide the address of the responsible police authority, the name of the responsible investigating officer and the associated file number.
    4. The statutory liability regulations shall apply. The lessee is not liable if FWC obtains compensation for the damages incurred by the other party to the accident, other third parties involved in the accident or from the existing comprehensive insurance or otherwise.
    5. The tenant is liable for fault of his accident damage to the vehicle up to the deductable amount agreed in point 3. He however, is fully liable for damages caused by
      backing up of the vehicle without introduction of an auxiliary person,
      Intent, gross negligence,
      improper handling of the rental vehicle
      Disregard for maximum clearance heights and widths,
      drug- or alcohol-related driving impairment,
      untimely drop-off,
      Breaches of the terms of the lease.
      Furthermore, the lessee is fully liable, if he has committed hit and run offend, or the damage is due to the fact that an unauthorized person has used the motorhome. The lessee is responsible for damage in and around the vehicle, as far as the damage was not replaced by a third party completely.
      In case of disagreements about the extent of damage, the lessor may commission at the expense of the lessees an expert.
    6. The lessee shall be liable for all damage to the vehicle caused by operating failiours, overloading or breach of other obligations under section 14 of this contract during the rental period. The lessee is equally liable for damages caused by his relatives, workers, employees, co-drivers or other third parties who have come into contact with the vehicle through the lessee’s fault, insofar as he culpably omits to make the necessary statements about the person and the object for the enforcement of any claims for compensation of FWC. The lessee is also liable if the damage is only discovered after the vehicle has been returned. FWC must prove in this case that in the meantime the vehicle was not operated by it or a third party.
    7. The lessee or driver must take all measures that are useful and conducive to the clarification of the damage event. This includes in particular that they must answer the lessor’s questions regarding the circumstances of the damage event truthfully and completely and must not leave the scene of the accident before it has been possible to make the necessary and, in particular, significant findings for the lessor for the assessment of the damage event or without enabling the lessor to make them.
    8. A handling fee of 250 € will be charged for the handling of any damage of any kind incurred during the rental period which has to be handled by FWC.
    1. As a result of the use of a navigation device, the navigation data entered during the rental period can possibly be stored in the vehicle. When coupling cellular or other devices with the vehicle, data may also optionally be stored in the vehicle from these devices. Unless the lessee desires that the above data is not stored after the return, he has to delete this data from the vehicle's system. The lessor is not obliged to delete the aforementioned data.
    2. The lessor is entitled to store and process the data received in connection with the business relationship with the tenant according to the Federal Data Protection Act, even if they were submitted by third parties.
    3. Right of direct marketing: the lessee/driver can contradict his data processing and usaga for purposes of advertising or market or opinion research at any time. The objection must be sent to: FWC - Freeway Camper GmbH, Subject: contradiction Stettnerstr. 23, 81549 Munich or by e-mail to: info@freeway-camper.com
    1. The lessee may only offset claims that are undisputed by FWC or have been legally established. The lessee shall only be entitled to a right of retention or the defence of non-performance of the contract with regard to undisputed or legally established counterclaims arising from this contractual relationship.
    2. This contract shall be governed exclusively by German law.
    3. The place of jurisdiction for registered traders, legal and natural persons who have no general place of jurisdiction in Germany, as well as for natural persons who have relocated or resettled abroad after concluding a contract of carriage, whose domicile or habitual residence at the time the complaint is not known, is Munich.
    4. All agreements shall be recorded in writing. This also applies to side-agreements and assurances as well as subsequent changes to the contract. In particular, the cancellation of the written form requirement requires the written form. For the acceptance of the contract by FWC, however, the transcription of the contract text without handwritten signature is sufficient.
    5. Should individual provisions of this contract be or become invalid, this shall not affect the validity of the remaining provisions. Instead of the invalid provision a regulation which the parties would have agreed on in good faith in accordance with the original intended purpose from an economic point of view shall apply. The same shall apply in the event of a contractual gap.
    6. The lessee agrees that his personal data collected by FWC may be processed and stored by FWC for processing, consulting and information purposes. The FWC commits itself not to pass on the data to third parties.The respective credit institute of the lessee is excluded in order to transfer the paid deposit back.
    7. These General Terms and Conditions form an integral part of this rental agreement.
    1. Validity of discount vouchers: Unless otherwise noted on the voucher, the following applies to discount vouchers (as of September 2021): code valid for all camper bookings through 10.10.2021 for travel through 31.12.2022. Redeemable at www.freeway-camper.com. One voucher redeemable per booking. Discount code not usable for campsite bookings. The terms and conditions of FWC - FreewayCamper GmbH | Tegernseer Landstraße 300 | 81549 Munich apply.
    2. If FWC receives photos of participants via Facebook, Instagram or e-mail as part of competitions, FWC may publish them on the company account on Instagram and Facebook as well as on its own homepage. Participants in the sweepstakes have no claim to publication by FWC.

Terms & Conditions for end customers | Campsites (B2C)

1. Scope

1.1 These General Terms and Conditions for Campsites (hereinafter referred to as "GTC") apply to all services and intermediary services (hereinafter referred to as "intermediary services") provided by FWC - FreewayCamper GmbH (hereinafter referred to as "FreewayCamper") to private visitors (hereinafter referred to as "end customer") to the website www.freeway-camper.com and related subsites (hereinafter referred to as "FWC Campsites Platform").

1.2 All mediation services provided by FreewayCamper to the end customer will be provided exclusively on the basis of these terms and conditions, regardless of whether they are provided directly through the FWC Campsites Platform or, in addition or independently of the FWC Campsites Platform, through the Internet, mobile devices of any kind, by e-mail, in writing or by telephone. Regulations deviating from these GTC are only valid if they are confirmed by FreewayCamper in writing or in text form.

2. Services of FreewayCamper

2.1 FreewayCamper offers the end customer the possibility to directly book online campsites (including mobile homes and bungalows), pitches, tent sites and similar accommodation (hereinafter referred to as "campsites") by using the FWC Campsites Platform.

The services of FreewayCamper (hereinafter referred to as "Services") consist in particular of the procurement of campsites that can be booked directly online via the FWC Campsites Platform.

FreewayCamper itself does not offer camping sites (including mobile homes and bungalows), pitches, tent sites and similar accommodation or other travel services and does not accept bookings in its own name and on its own account, but acts as an intermediary between the campsite operator and the end customer. Each rental contract is concluded exclusively directly between the campsite operator and the end customer. FreewayCamper is neither a provider of travel services nor an agent or organizer in the sense of the law (§§ 651a ff. BGB), nor a travel agency.

2.2 FreewayCamper's mediation service to the end customer is provided by FreewayCamper under an agency agreement (hereinafter "agency agreement"), which is concluded between FreewayCamper and the end customer when booking directly through the FWC Campsites Platform. The object of the agency contract is exclusively the mediation of the rental contract between the end customer and the campsite operator and the related booking processing.

2.3 For mediated contracts between the end customer and the campsite operator, which are concluded through services provided by FreewayCamper, the campsite operator's terms and conditions apply. It should be noted that each campsite operator is responsible for his or her own property and/or service descriptions and all information posted in this context, and will draw up his or her own terms and conditions of business and/or contract, for which FreewayCamper will not be liable.

3. Online Booking

3.1 Online booking via the FWC Campsites Platform enables the end customer to make a direct and binding booking of the offers posted on the FWC Campsites Platform by the campsite operators. The campsite operator can post binding offers online on the FWC Campsites Platform on the basis of current availability, which, if booked by the end customer, leads to the conclusion of a rental agreement between these parties.

3.2 FreewayCamper is not liable for the accuracy and completeness of information provided by an end customer during an online booking.

3.3 After completing the online booking, the campsite operator and the end customer will receive a booking confirmation, which documents the content of the rental agreement concluded via the online booking. The campsite operator must check this confirmation immediately and is obliged to fulfill his contractual obligations to the end customer.

3.4 Each campsite operator can set his own individual cancellation conditions. Cancellations of confirmed bookings by the campsite operator are only possible with the consent of the end customer, unless different cancellation conditions have been effectively agreed between the campsite operator and the end customer and documented accordingly.

3.5 Unless otherwise agreed, any payment by the end customer will be made directly to the campsite operator.

4. Liability

4.1 FreewayCamper is not liable for defects and damages incurred by the end customer in connection with the services offered by the campsite operator. In particular, FreewayCamper is not responsible for the service descriptions and classifications issued by the campsite operators, nor for any shortcomings in the contractual relationship between the end customer and the campsite operator.

4.1 FreewayCamper's liability for breach of essential contractual obligations (from the agency agreement) is limited to the foreseeable damage typical for this type of contract if caused by simple negligence, unless the hirer's claims for damages are based on injury to life, body or health.

4.2 Any other claims for damages against FreewayCamper are generally excluded, unless and insofar as other damages are due to intentional or grossly negligent breach of duty by FreewayCamper or its agents.

4.3 The campsite operators act on their own responsibility and are not vicarious agents of FreewayCamper. Essential contractual obligations are those whose fulfillment is necessary to achieve the purpose of the contract (i.e. the procurement of pitches).

5. Data security and privacy policy

5.1 FreewayCamper attaches great importance to the protection of personal data of both the campsite operator and his employees, as well as the end customer, and always observes the applicable data protection regulations of the DSGVO and the Telemedia Act. FreewayCamper also expects the campsite operator to give the highest priority to the protection of personal data and the observance of data protection regulations. Further information is set forth in FreewayCamper's Privacy Policy, which the campsite operator is also obliged to observe and implement (https://www.freeway-camper.com/de/privacy-policy).

6. Final Provisions

6.1 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction for all legal disputes is, as far as legally permissible, the Regional Court Munich I.

6.2 Should individual provisions of these General Terms and Conditions of Business be or become invalid and/or contradict the statutory provisions, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by the parties to the contract by mutual agreement by a provision which comes closest to the economic purpose of the invalid provision in a legally effective manner. The above provision shall apply accordingly in the event of loopholes. In place of unenforceable provisions, the statutory provision shall come into force.

Juni 2021

Imprint & Legal Venue

The FWC Campsites Platform is a service of FWC - FreewayCamper GmbH, Stettnerstr. 23, 81549 München, Deutschland. Board of Directors: Nikolai Voitiouk-Blum, District Court Munich/ Germany, HRB 253050, USt-ID/VAT-ID: DE327921929

General Insurance Conditions Suppelmentary Insurances | Camper (AVB)

The GIC of our partner Europ Assistance apply to the following additional services:

  • Reduction of the deductible to 500 € | 12 €/day
  • Reduction of the deductible to 250 € | 15 €/day
  • All-round carefree package (deductible 250 €, interior insurance, travel cancellation) | 18 €/day

These insurance packages can be taken directly when booking the camper through FreewayCamper.

All detailed infromation on the respective insurance packages and the general insurance conditions can be viewed here.


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